Reference

Legal Framework for Your 7g7 Account

Your use of 7g7 is governed by these terms, which set out account conditions, payment handling, and your rights as a member.

Account TermsPayment PolicyEligibility by RegionPrivacy & DataContact Rights
7g7 Legal Framework for Your 7g7 Account
DATA AND ACCOUNT SECURITY

How We Handle Your Data and Account

We take account security and data handling seriously. Your personal information is stored on encrypted servers, and access to account data is restricted to authorised personnel only. We do not sell or share your data with third-party marketers. You can request a copy of your data or ask us to delete your account record by contacting support with your registered email.

Data Retention

We retain account records for the period required by applicable law. After account closure, personal data is held only as long as legally necessary, then deleted or anonymised.

Cookie Policy

We use session and analytics cookies to keep your account secure and to understand how the platform is used. You can manage cookie preferences from your browser settings at any time.

Account Security

Your account is protected by password authentication and OTP verification on login and withdrawal. Never share your OTP with anyone, including support staff — we will never ask for it.

Data Requests

To access, correct, or remove your personal data, contact support with your account email and a description of your request. We aim to respond within the timeframe your local law requires.

POLICY CONTACT PATHS

Reach Us About Legal or Account Matters

If you have a question about these terms, a data request, or an account dispute, our support team handles policy queries directly. Raise your concern through any of the channels below and include your registered account email so we can locate your record quickly.

Live Chat Open the chat widget from your account dashboard. Policy and account queries are handled by the same team — no separate queue for legal matters.
Email Support Send your query to our support address listed in your account settings. Include your account ID and the transaction reference if your query relates to a payment.
Help Centre Our help centre covers account verification steps, payment policy, and how to submit a formal data or account request without waiting for live chat.

Common Questions About Our Terms

These are the questions we hear most often about account policy, eligibility, and your rights under our terms.

Eligibility depends on your local law and the regions where 7g7 operates. You must meet the minimum age requirement set by your jurisdiction and confirm that online gaming is permitted where you are located.

Our terms are governed by the law of the jurisdiction under which 7g7 operates. Where local law in Bangladesh conflicts with our terms, local law takes precedence for users in Bangladesh.

Yes. Contact our support team with your registered account email and request a data export. We will process your request within the timeframe required by applicable law in your region.

Raise the dispute through live chat or email within 30 days of the transaction date. Include your account ID and the transaction reference so our team can pull the payment record quickly.

If your account is closed at your request and your balance is verified, we will process a withdrawal to your registered bKash, Nagad, or Rocket wallet. Policy-breach closures are handled case by case under our terms.

Contact support through live chat or email and request account closure. We will confirm your identity, process any eligible remaining balance, and complete the closure within the period our policy requires.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.