Reference

What You Agree To When You Use 7g7

These terms set out the rules that govern your account on 7g7 — how it's opened, how your wallet works with bKash, Nagad and Rocket, and what we each owe each other.

Account eligibility rulesWallet and payment termsbKash, Nagad, Rocket coveredYour rights and our obligationsHow to raise a dispute

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HOW WE OPERATE

How 7g7 Handles Your Account and Data

We take the obligations in these terms seriously. Here's how we put them into practice across the areas that matter most to your account.

Account Security

Your account is protected by OTP verification on login and any withdrawal request. We never store your bKash or Nagad PIN — payment confirmation happens inside your own wallet app.

Data Retention

We keep account and transaction records for as long as required by applicable law. You can request a summary of the data we hold by contacting support — we'll respond within the timeframe set by local regulation.

Wallet Verification

Before processing a Rocket or Nagad withdrawal, we verify that the destination number matches the one registered on your account. This step protects you from misdirected payments and is non-negotiable.

Dispute Resolution

If you disagree with an account decision made under these terms, raise it through live chat or email within 30 days. We'll review the case and send a written outcome to your registered contact.

TERMS CONTACT

Reach Us About These Terms

If any clause in these terms is unclear, or if you need to raise a concern about how they've been applied to your account, our support team is here to help. You can reach us through live chat, email or our dedicated account helpline — whichever works best from your device.

How These Terms Apply to Your Account

7g7 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

By opening an account on 7g7, you confirm that you meet the eligibility requirements set out here and that you accept these terms in full. We may update these terms from time to time; when we do, we'll notify you through your registered contact and the

1
updated version takes effect from the date shown at the top of this page. Your continued use of the account after that date means you accept the revised terms. These terms apply to every action you take on your account — depositing via bKash, Nagad or
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Rocket, placing wagers, requesting withdrawals, and contacting our support team. They do not override any applicable law in Bangladesh or the jurisdiction where you access the platform. Where local law conflicts with any clause here, local law takes precedence. We reserve the right to suspend or
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close an account if we find that the information provided at registration was inaccurate, or if account activity breaches these terms. Any wallet balance held at the time of suspension will be reviewed in line with our withdrawal verification process before any funds are released. If
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you believe a suspension was made in error, you can raise a formal dispute through our support channel within 30 days.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About These Terms

These are the questions we hear most often about how our terms work in practice. If yours isn't here, reach out through live chat or email.

These terms apply to anyone who opens or uses a 7g7 account. Access is subject to your local law and eligible regions — if you're unsure whether the platform is available where you are, check before registering.

We'll always notify you before a change takes effect, via your registered contact. The updated terms show a revision date at the top. Continuing to use your account after that date means you accept the new version.

Any wallet balance is held pending a review under our withdrawal verification process. Once the review is complete, eligible funds are returned to the payment method on your account — bKash, Nagad or Rocket as registered.

Contact our support team by email with your account details and a data request. We'll compile your account and transaction records and respond within the timeframe required by applicable local regulation.

Providing false registration details, using another person's bKash or Rocket account, or attempting to manipulate account activity all constitute breaches. We may suspend the account and withhold balances pending investigation.

Open a live chat or send an email within 30 days of the decision. Include your account ID and a clear description of the issue. We'll send a written outcome to your registered contact after reviewing the case.

Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

AccountRegister InfoFAQ InfoAbout Us

What You Agree To When You Use 7g7

How 7g7 Handles Your Account and Data

Account Security

Data Retention

Wallet Verification

Dispute Resolution

Reach Us About These Terms

Common Questions About These Terms

01 Who do these terms apply to?

02 Can 7g7 change these terms without notice?

03 What happens to my bKash or Nagad balance if my account is suspended?

04 How do I request a copy of the data 7g7 holds on me?

05 What counts as a breach of these terms?

06 How do I raise a formal dispute about a terms decision?

Terms & Conditions

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